Frequently Asked Questions

What restrictions are currently in place?

The Province of Ontario has placed the District of Temiskaming and the City of Temiskaming Shores in the Green "Prevent" stage of its COVID-19 response framework. This is the lowest level of restrictions which reflect the broadest allowance of activities in Stage 3. Highest risk settings remain closed.  Full details are available on the Province of Ontario's website:

How can I keep myself and my family safe?

  • Practice Physical distancing and keep a distance of 2m from others
  • Wear a mask
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use alcohol-based hand sanitizer with at least 60% alcohol content
  • Sneeze and cough into your sleeve or a tissue, then throw the tissue in the trash
  • Avoid touching your eyes, nose or mouth with unwashed hands
  • Avoid contact with people who are sick
  • Clean and disinfect frequently touched objects and surfaces
  • Stay home if you are sick

What municipal buildings are closed to the public?

  • 200 Lakeshore – Public Works
  • Dymond Fire Hall Administrative Office

How long will they remain closed?

There are no set dates to re-open. We will continue to update residents and users as information is available.

What municipal buildings are open to the public?

All municipal buildings are open with COVID-19 rules and restrictions in place. The exceptions are 200 Lakeshore Rd. (New Liskeard Public Works Building) and the Dymond Fire Hall Administrative Office which are still closed.

Full facility reopening plans are available for the following recreation facilities:

Full Reopening Plan: Waterfront Pool and Fitness Centre - Pool (Updated December 2, 2020)

Full Reopening Plan: City of Temiskaming Shores Arenas (Updated November 30, 2020)

Full Reopening Plan: Waterfront Pool and Fitness Centre - Fitness Centre (Updated December 3, 2020)

Is public transit still operating?

Yes, the buses are still operating on their regular schedule. Passengers are required to wear a face covering when using the bus.

Will my garbage and recycling still be picked up?

Yes, garbage and recycling curb side pick-up is still operating as normal.

Is the landfill still open?

The Haileybury Landfill is open to the public with normal hours of operations (Tuesday – Saturday, 8:30am – 4:30pm).

The City requests that all residents that utilize the landfill practice physical distancing and attempt to bring the appropriate payment to mitigate the exchange of cash. To assist in calculating payment please visit the City’s website for the most up to date Tipping Fee Schedule. Note: 1 half ton truck load is approximately equal to 2 cubic yards.

How can I pay my taxes?

Tax payments can be made in person at City Hall, however, we encourage the following options:

Payments by cheque for taxes and other items can be dropped off in the drop box located to the left of the front doors at City Hall (325 Farr Drive) or at the Pool & Fitness Centre (77 Wellington Street).

Tax Payments can be made utilizing interac banking.  Your property tax roll number is your account number.  The account number will be 15 digits starting with 010, 020 or 030 depending on where your property is located, example 010009123450000, do not include any spaces or decimals.

Pre-authorized payment plans, monthly or installment, are also available.  Please email for more information.

If you any other questions regarding payments, please email

Are there still POA Court dates?

Should you require assistance call our office at 705-672-3221, or email  Our staff is available to assist you.

If you wish to pay your fines, your payment options are:

Online at

By email to indicating your credit card information and expiry date and a note giving us authorization to process your payment.

By fax to 705-672-3200

By telephone to 705-672-3221

In person:   City hall, 325 Farr Drive, Haileybury, Ontario

If you currently have a suspended driver’s license, your fine can be paid at Service Ontario located at 280 Armstrong Street, New Liskeard, Ontario or 10 Government Road East, Kirkland Lake, Ontario or pay online at

Extension of Time to Pay forms or Reopening documents can be emailed, faxed or dropped off at city hall.   An Order was made by the Chief Justice pursuant to s. 85 extending timelines for applying for reopenings (s.11), when a fine is due (s. 66) and when a fine goes into default (s. 69) until December 1, 2020.

In-person courts are cancelled up to and including January 22nd, 2021.  If you have a matter scheduled prior to this date you do not have to attend court.  You will be advised of your next court date in writing.

More information can be found here: